National Reach with a Local Focus
IT Support (Helpdesk) Company in Burnaby, BC
Technology support is more than just our business; it’s our commitment. We empower customers to not only stay operational but excel with reliable, seamless IT solutions.
Our Technology Partners
MSP Corp Featured on "Viewpoint with Dennis Quaid"
In this short documentary produced by Viewpoint with Dennis Quaid, MSP Corp explores how Artificial Intelligence (AI) is both transforming opportunities and intensifying cybersecurity challenges—and how organizations can leverage AI strategically to stay secure, competitive, and thrive.
One-stop Solution for IT Support in Burnaby
MSP Corp drives technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.
Managed IT Services
Ensure your IT infrastructure runs smoothly with our proactive management and support. From network monitoring to software updates, we handle it all so you can focus on your core business.
Cybersecurity Services
Protect your business from cyber threats with our advanced security solutions. We offer risk assessments, threat detection, and incident response to keep your data safe and secure.
Hosting Services
Experience reliable and scalable hosting solutions tailored to your needs. Whether you need cloud hosting, dedicated servers, or hybrid solutions, we have the right option for you.
IT Procurement Services
Leverage our access to partner pricing for a wide range of hardware and software. We can negotiate reduced operating costs and mitigate supplier-related risks by establishing lasting vendor relationships for your organization.
Executive Leadership
Habib Malik
Chief Executive Officer
Ravi Ramharak
Director, Mergers & Acquisitions
Isabelle Tremblay
Chief Human Resources Officer
Sandrine Debbané
Global Chief Financial Officer
Simon Martel
President, MSP Corp East
Michael Benadiba
President, MSP Corp Central
Tyson Choptain
President, MSP Corp Prairies
Mat Burke
President, MSP Corp West
Modern Workplace & Professional Solutions
Solve your business challenges with technology solutions that work. MSP Corp provides professional solutions to all your IT requirements, at any level of complexity and to the highest standards.
Run your Business & Leave the IT Support to Us
MSP Corp’s mission is to guide every client on a security-first digital and business transformation journey resulting in enhanced productivity and profitability.
Common Questions
What makes MSP Corp different from other IT support companies in Burnaby?
MSP Corp combines national resources with local expertise through our West Centre of Excellence. With over 525 technology specialists across Canada and strong partnerships with industry leaders like Microsoft, Dell, and Cisco, we deliver enterprise-level solutions with personalized, local support. Our security-first approach and proprietary technology tools ensure your business receives proactive, comprehensive IT management rather than reactive break-fix services.
How quickly can MSP Corp respond to IT emergencies in Burnaby?
Our local Burnaby team provides rapid on-site response when needed, backed by 24/7 remote support capabilities. Most issues are resolved within our Service Level Agreement targets: critical issues within 2 hours, high-priority within 4 hours, and standard requests within 8 business hours. Our proactive monitoring often allows us to address potential problems before they impact your operations.
What size businesses does MSP Corp typically work with in Burnaby?
We serve businesses ranging from 10 to 500+ employees across various industries including financial services, healthcare, manufacturing, and professional services. Our scalable solutions grow with your business, whether you need basic helpdesk support or complex infrastructure management with compliance requirements.
How does MSP Corp handle the transition from our current IT provider?
Our proven onboarding process ensures zero disruption to your operations. We begin with a comprehensive assessment of your current environment, identify and address immediate security concerns, then develop a phased implementation plan. Most transitions are completed within 30-60 days, with our team working alongside your existing provider to ensure seamless knowledge transfer.
What cybersecurity measures does MSP Corp include in standard IT support?
Every MSP Corp client receives our foundational security stack including managed antivirus, email protection, dark web monitoring, and security awareness training. Our Guardian Shield MDR service provides advanced 24/7 threat detection and response. We also conduct regular security assessments and can provide virtual CISO services aligned with CIS frameworks.
Can MSP Corp help reduce our IT costs while improving service?
Absolutely. Our clients typically see 20-40% cost savings through strategic vendor consolidation, optimized licensing, and reduced downtime. By shifting from reactive to proactive IT management, we help prevent costly emergencies. Our partnerships also provide access to volume pricing on hardware and software that individual businesses can’t achieve alone.
Does MSP Corp offer co-managed IT services for businesses with internal IT staff?
Yes, our co-managed services complement your internal team’s capabilities. We can handle specific functions like after-hours support, security monitoring, or specialized projects while your team focuses on strategic initiatives. This flexible approach provides expertise augmentation without the overhead of additional full-time staff.