MSP Operational Cookie Policy

Effective Date: November 15, 2024  |  Last updated: November 15, 2024

1. Use of cookies

Cookies are small text files that are stored on Your device or browser. They collect certain information when You visit the Website, including Your language preference, browser type and version, the type of device You are using, and Your device’s unique identifier. If some cookies are deleted after the end of Your browser session, other cookies are stored on Your device or browser in order to allow Your browser to be recognized the next time You visit the Website.  We use cookies and other similar collection technologies such as Pixels (collectively “Cookies”) to help Us operate, protect and optimize the Website and the Services We offer.

If some of the Cookies We use are deleted after Your browser session has ended, other Cookies are stored on Your device or browser in order to allow Us to recognize Your browser the next time You visit the Website. In particular, they make it possible to guarantee the functioning of the Website, to improve the browsing experience of users and provide certain data that allows Us to better understand the traffic and interactions that take place on Our Website as well as to detect certain types of fraud. Cookies do not cause any damage to Your device and cannot be used to extract Your Personal Information.

2. Types of Cookies.

2.1  First- and Third-Party Cookies : Whether a Cookie is “first” or “third-party” refers to the domain that places the Cookie.

2.1.1.   First-party Cookies are those placed by a website that is being visited by the user at that time (e.g., Cookies placed by Our Website’s domain).

2.1.2.   Third-party Cookies are Cookies placed by a domain other than that of the website visited by the user. If a user visits a website and another entity places a Cookie through that website, it would be a third-party Cookie.

2.2. Persistent Cookies : These Cookies remain on a user’s device for the period specified in the Cookie. They are activated each time the user visits the website that created that particular Cookie.

2.3.  Session Cookies : These Cookies allow website operators to link a user’s actions during a browser session. A browsing session begins when a user opens the browser window and ends when they close the browser window. Session Cookies are created temporarily. Once you close the browser, all session Cookies are deleted.

3. Categories of Cookies.

In general, the website uses Cookies to distinguish you from other users of the site. This helps Us to provide you with a good experience when you browse the website and also allows Us to improve it. The Cookies that We may use on the website can be categorized as follows:

i. Essential
ii. Analytic
iii. Marketing

Some Cookies may serve more than one of these purposes.

Essential ” Cookies allow you to move around the website and use essential features such as secure areas. Without these Cookies, We cannot provide the requested services.

We use these essential Cookies to:

  • Identify you as being logged in to the website and authenticate you
  • To ensure that you log in to the correct service on the website when We make changes to its operation
  • For security purposes
  • Manage actions you’ve taken, such as requesting website visuals, page resources, or logging in or out of a user.

If you prevent the use of these Cookies, We cannot guarantee the performance of the website or the security of the website during your visit.

 “Analytics” Cookies collect information about how you use the website, such as the pages you visit, and whether you encounter any errors. These Cookies do not collect any information that could identify you and are only used to help us improve the way the website works, understand the interests of Our users and measure the effectiveness of Our advertising.

We use analytics Cookies to:

  • Perform web analytics: Provide statistics on how the website is used
  • Obtain data on the number of website users who have viewed a product or service.
  • To help us improve the website by measuring the errors that occur.
  • Test different website designs.
  • Implement additional features or to improve the functionality and performance of the website, but they are not directly related to the service you have requested.
  • supporting features such as auto-filled text box, live chat platform, unnecessary forms, and optional security settings such as single sign-on (SSO).

Some of Our performance cookies are managed for Us by third parties.

 “Marketing” Cookies are used to track your visit to the website, as well as other websites, apps and online services, including the pages you have visited and the links you have followed, which allows Us to show you targeted advertisements on the website.

We may use marketing Cookies to:

  • Count visits and traffic sources to improve the performance of our site and app.
  • Display targeted ads on the website (use for profiling purposes)
  • To improve the way We deliver personalized ads and content, and to measure the success of advertising campaigns on the website
  • Measure website KPIs.

4. Consent to Cookies

We ask for your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to provide consent or if you wish to withdraw your consent to any Cookie at any time, you will need to delete, block or disable the Cookies through your browser settings. Please note that disabling these Cookies will affect the functionality of the website, and may prevent you from being able to access certain features of the website.

5. How to delete and block our Cookies

Most web browsers allow some control over most cookies through the browser settings. However, if you use your browser settings to block all Cookies (including strictly necessary Cookies), you may not be able to access all or part of the Website. Unless you have adjusted your browser settings to refuse Cookies, Our system will issue Cookies as soon as you visit the website.

6. List of Cookies

Technical name  Objective Session/Permanent Type
test_cookie Google Analytics – Third Party Cookie   Determine whether the user’s browser supports Cookies 15 minutes Essential
DSID Google Analytics – Third Party Cookie   Identify a user who is logged in on sites other than Google so that the user’s ad personalization settings are respected accordingly 2 weeks Essential and Marketing
AMP_TOKEN Google Analytics – Third Party Cookie   Used to manage the identification service for AMP clients for users who opt in to data collection. 30 seconds to 1 year Essential
GA_OPT_OUT Google Analytics – Third Party Cookie   Cookie set to remember that the user has refused the use of Google Analytics November 10, 2030 Essential
_ga, _ga_#, ga_client_id     Google Analytics – Third Party Cookie Distinguishes between users and sessions. 2 years Analytic
_Gid Google Analytics – Third Party Cookie   Distinguishes between users and sessions. 24 hours Analytic  
_gd# Google Analytics – Third Party Cookie   Distinguishes between users and sessions. 72 months Analytic  
_Gat , _gat_UA-#, _gat_gtag_UA_#, gat_A Google Analytics – Third Party Cookie   Cookie used to verify whether the visitor is a bot or a human. Session Analytic  
_dc_gtm_UA- # Google Analytics – Third Party Cookie   Cookie used to store the number of service requests. 1 minute Analytic  
gsid Google Analytics – Third Party Cookie   Track user activity and provide its monitoring and error tracking services. Session Analytic  
FPLC Google Analytics – Third Party Cookie   Sets and maintains a unique identifier for all site visitors 8 p.m. Analytic  
__utma Google Analytics – Third Party Cookie   Cookie used to distinguish between users and sessions. 2 years Analytic  
 __utmb Google Analytics – Third Party Cookie   Cookie used to distinguish between users and sessions. 30 minutes Analytic  
__utmc Google Analytics – Third Party Cookie   Determine if the user was participating in a new session/visit. Session Analytic    
__utmt Google Analytics – Third Party Cookie   Store the number of service requests 10 minutes Analytic  
__utmz Google Analytics – Third Party Cookie   Stores the traffic source or campaign that explains how the user got to your site. 6 months Analytic  
FPID Google Analytics – Third Party Cookie   Sets and maintains a unique identifier for all site visitors 2 years Analytic  
_gaexp, Google Analytics – Third Party Cookie   Used to store experiment and session IDs for A/B testing 93 days Analytic  
_gaexp_rc, Google Analytics – Third Party Cookie   Used to improve the visitor experience by determining whether a visitor is included in the test. 10 seconds Analytic  
_opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc         Google Analytics – Third Party Cookie   Used to improve the visitor experience by determining whether a visitor is included in the test. 24 hours Analytic  
OTZ Google Analytics – Third Party Cookie   Cookie used to track website traffic information 1 month Marketing
__utmzzses Google Analytics – Third Party Cookie   Collects information about how a visitor uses the site. Session Marketing  
___utmvc, __utmv, Google Analytics – Third Party Cookie   Collect data about the user’s use of the site. This data is then used to compile reports and improve the site. 6 seconds Marketing  
_gac_ # Google Analytics – Third Party Cookie   Cookie used to store and track audience 90 days Marketing  
cookies-functional, cookies-marketing, cookies-analytics, cookies-preferences    Enzuzo – Third Party Cookie Used to store the user’s functional cookie preferences after consent/opt-out. Persistent Essential
_lfa LeafFeeder – Third Party Cookie To store and track the audience 2 years Marketing
__cf_bm hs-analytics.net – Third Party Cookie To distinguish between humans and bots. Session Essential
__hssrc hs-analytics.net – Third Party Cookie This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. Session Analytics
__hssc hs-analytics.net – Third Party Cookie This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. Session Analytics
hubspotutk hs-analytics.net – First Party Cookie This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. Session Essential
__hstc hs-analytics.net – First Party Cookie This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. Session Analytics