West Fraser is a Quesnel, BC-based lumber producer setting pace across North America as one of the largest lumber producers. They have 5,000+ employees across Canada and the United States and, they owe their growth to their disciplined operational focus in their facilities and cost-conscious manufacturing approach.
About the Client
Technology was no longer a competitive differentiator for West Fraser running on older, legacy platforms. Processes and data issues were negatively impacting productivity and operations.
Using Lotus Notes to manage emails, RFPs, customer & vendor quotes was challenged in finding people to work on the high-maintenance software already costing them CAD$200,000 on sustainment costs alone. They needed an agile infrastructure system to adapt quickly to keep their mills running and employees working.
Project Managed by:
- MSP Corp West
- British Columbia
The Challenge
Technology was no longer a competitive differentiator for West Fraser running on older, legacy platforms. Processes and data issues were negatively impacting productivity and operations.
Using Lotus Notes to manage emails, RFPs, customer & vendor quotes was challenged in finding people to work on the high-maintenance software already costing them CAD$200,000 on sustainment costs alone. They needed an agile infrastructure system to adapt quickly to keep their mills running and employees working.
The Solution
Working with West Fraser’s stakeholders, MSP Corp West reviewed their legacy applications to identify areas of improvement including replacements to their:
- Root Cause Investigation for tracking and analyzing events that occur in their facilities;
- Capital Costs Management System for tracking projects and ensuring compliance is met ;
- Sandbox Solutions to facilitate SharePoint Online sites.
MSP Corp West architected a new identity strategy to help engage thousands of hourly workers using a technology portal and migrated dozens of on-premises, mission-critical applications like Lotus Notes into SharePoint Online and Azure.
Benefits
