Building on Existing Solutions Over Time.
About the Client
The Provincial Health Services Authority (PHSA) is Canada’s first Health Authority headquartered in Vancouver and ensures BC residents have access to high-quality health care services. With over 10,000 employees, PHSA drew on MSP Corp’s SharePoint experience to maximize the success of its custom SharePoint solution.
Project Managed by:
- MSP Corp West
- Vancouver, BC
The Challenge
As the number of employees increased, PHSA needed a central platform to collaborate on projects and an easily searchable database to locate employees and retrieve information.
PHSA also needed to address redundant information and resolve the growing pains of the site’s more popular areas which proved to be hard-to-navigate and unable to accommodate additional team sites. Eventually, the costs of collecting and disseminating information needed to be reduced to keep with tight governmental budgets.
The Solution
Through proper discovery and planning, our user experience consultant collected user input and conducted focus groups to identify areas of improvement.
MSP Corp developed and implemented a custom solution called ‘OHS Connect’ on a SharePoint platform. Acting as an extranet and collaboration platform, the new system met all of the organization’s challenges and helped them manage information and services more efficiently, allowing them to better administer PHSA’s initiatives across the province.
Benefits
