MakeWay leans on MSP Corp to monitor, manage, and resolve IT systems so they can focus on what’s important – their business.
About the Client
MakeWay is a national charity that connects and empowers a wide range of people and initiatives across the country to take on tough social and environmental challenges, building a stronger Canada. Day-to-day IT support and maintenance activities consumed much of MakeWay’s in house IT resources who needed help to monitor and manage their IT systems.
Project Managed by:
- MSP Corp West
- Vancouver, BC
The Challenge
With only 2-3 IT personnel to support their three offices and 160 employees spread across Canada, MakeWay needed technical support to ensure steady service during peak periods of the workday coast to coast. They also needed a cloud-strategy and support in helping them rid their infrastructure and reduce their IT operational burden as well as help to streamline their siloed IT processes and platforms.
The Solution
MakeWay turned to MSP Corp to consolidate and move their IT environment to the cloud while also helping them manage day-to-day support and sustainment activities that usually consumed much of their in-house IT resources.
MSP Corp’s Managed IT Services have improved MakeWay’s ability to operate its three locations in an “always available” manner and, MSP Corp’s after-hours support helps MakeWay keep its operations running at all times.
Benefits
