Last year, it’s expected that the world population sent over 305 billion emails every single day. That figure is expected to increase to over 347 billion emails by 2023. Because of how many emails are going to be sent we can glean two things: Email is still alive and well. And email is terribly inefficient … Read more

When starting up an MSP, a good phrase to remember for certain aspects of these models is the saying “you can run, but you can’t hide.” This particular phrase is apt in situations like ticket management and time. In the industry, ticket time is like an invisible force. As MSP owners, we don’t know how … Read more

Even though MSPs are growing in popularity now, their business models emerged in the late 1990s. It started as a simple product but has now evolved into what we see now. The rise in popularity for MSPs is largely due to small and medium businesses working to grow into enterprises or to reduce costs. MSPs … Read more

MSPs are a fantastic market that’s been developed over the years. No doubt the industry has helped keep small and medium sized businesses up to speed on various aspects and relevant in their own respective industries. However, even though there is a growing demand for MSPs, they take a surprising amount of skill to operate … Read more

Security theme with woman using her laptop in her home office

Like many companies today, those in the health care sector are concerned about managing cybersecurity risks. There are a number of actions you can take to improve your risk awareness and cybersecurity. Start with a strategy What are the threats to your digital assets? As an organization, you’ll need to determine what your cybersecurity priorities … Read more

Business people shaking hands

For whatever reason, there may come a time when you’re considering whether to sell your managed services provider (MSP). It happens to many MSP owners at some point, so you wouldn’t be alone. But what you should know about the process of selling an MSP is that it’s usually challenging, especially if your paperwork is … Read more

Cyber attacks don’t just happen to the big players like governments and multi-national corporations. Small- and mid-sized businesses are also vulnerable to cyber threats. And sadly, these smaller companies usually have fewer resources and less defences available to them. Cybercrime is big business, and these criminals often target mid-sized businesses as they assume they do … Read more