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Frequently Asked Questions
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What are co-managed IT services and how do they work with our internal IT team?
Co-managed IT is a shared-responsibility model where MSP Corp augments your team with strategic leadership and on-demand capacity. Typical components include vCISO advisory and IT staff augmentation so you keep control of core functions while we fill specific skill or coverage gaps. This model is designed for flexibility and to align with your goals.
Which co-managed options does MSP Corp offer?
Two core options are highlighted on the service page: vCISO services that provide strategic security leadership and IT staff augmentation for flexible resourcing. You can also co-manage security operations with GuardianShield MDR, which offers co-managed options and access to a 24×7 security team.
How does MSP Corp keep a co-managed environment secure and compliant?
Security leadership is built in. Our vCISO program is aligned to the CIS framework with a defined operating cadence, and our cybersecurity services include 24/7 network monitoring and advanced threat protection. As an award-winning Canadian Microsoft partner with multiple designations and specializations, we apply proven cloud security practices across Microsoft 365, Azure, and related platforms.
What does onboarding look like in a co-managed engagement?
Onboarding is collaborative and outcome-driven. We start with discovery and strategy, confirm the shared roadmap with roles and responsibilities, and then execute migration or project work before transitioning to steady-state co-management. This end-to-end approach covers strategy, consulting, and ongoing management, supported by CIO-led planning and budgeting where needed.
Which toolsets and platforms can you co-manage?
We support the Microsoft cloud stack across Azure, Microsoft 365, and Dynamics 365, and can integrate with security operations on Microsoft Sentinel when appropriate.
Do you provide 24/7 monitoring and incident response in a co-managed model?
Yes. Our cybersecurity services include 24/7 network monitoring. With GuardianShield MDR, our 24/7 SOC team helps manage alerts, take action, and close known vulnerabilities, with co-managed options if you want to stay hands-on.
How is co-managed IT different from fully managed IT?
Fully managed IT means MSP Corp operates and supports your environment end-to-end. Co-managed IT keeps your team in the driver’s seat while we add leadership or capacity where you need it most, such as security leadership or project surge support.
What business outcomes should we expect from co-managed services?
Clients use co-managed services to increase productivity, strengthen security and compliance, and improve performance. Our cloud and managed service capabilities are built to help you remain competitive and unlock the full potential of your technology investments.
How do we get started?
Book a discovery by filling out the form below. We will assess your environment, identify quick wins and risks, and propose a clear, prioritized roadmap for co-management.